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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives 2022 survey: Credit and loans [pdf]
These slides provide selected findings on credit and loans as part of the Financial LIves 2022 survey. -
New website for the FCA
The new website for the FCA is now live at fca.org.uk -
Financial Lives Survey 2020: Tracker data tables: Volume 15 - Advice and Guidance [xlsx]
These are the weighted tracker data tables from the Advice and Guidance section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables -
Training and competence
Our training and competence regime makes sure the financial services workforce is appropriately qualified and well regulated. -
Operational Resilience
We set out the requirements of our policy and how to report an operational disruption. -
Financial Lives Survey 2017: Data Tables: Volume 2 - Retail banking [xlsx]
This volume of tables contains questions on: Retail Banking. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 12 - Self employed [xlsx]
This volume of tables contains questions on: Self-employed banking questions. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we -
Financial Lives Survey 2017: Data Tables: Volume 20 - Custom tables [xlsx]
This volume of tables contains questions on: regulated advice, general insurance cross product holdings, gender, retirement income, switching day to day accounts. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with -
Financial Lives Survey 2020: Tracker data tables: Volume 3 - Product ownership [xlsx]
These are the weighted tracker data tables from the product ownership section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables -
Financial Lives Survey 2022: Tracker data tables: Volume 8 - Consumer investments [xlsx]
These are the weighted tracker data tables from the Consumer investments section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These