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Showing 112 to 121 of 821 search results for our Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 19/07/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.

  3. The future of pensions: act today to plan for tomorrow

    Speeches Published: 13/03/2024 Last modified: 13/03/2024
    Speech by Nikhil Rathi delivered at JP Morgan Pensions and Savings Symposium

  4. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  5. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  6. The FCA’s Business Plan and Priorities

    Speeches Published: 16/05/2018 Last modified: 16/05/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester

  7. Trends in the high-cost short-term credit market - January 2019

    Data Published: 24/01/2019 Last modified: 24/01/2019
    We have published new data on insights and trends in the high-cost short-term credit (HCSTC, also known as ‘payday lending’) market.  

  8. Improving picture for personal finances, but many still struggling

    Press Releases Published: 10/04/2024 Last modified: 10/04/2024
    New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year.

  9. Power brokers: how to transform into the lynchpins of the ecosystem

    Speeches Published: 16/05/2024 Last modified: 16/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference.

  10. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

  11. Financial watchdog puts banks on alert in fight against money laundering via the Post Office

    Press Releases Published: 24/04/2023 Last modified: 24/04/2023
    A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. 
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