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Showing 792 to 801 of 831 search results for our Financial Lives Survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Consumers struggling to understand structured products as Financial Conduct Authority calls for improvements from firms

    Press Releases Published: 05/03/2015 Last modified: 25/11/2021
    A behavioural economics research paper published today by the Financial Conduct Authority (FCA) has found that many consumers overestimate the expected returns on structured deposits.

  3. Drivers of change in the financial services industry and how we are responding

    Speeches Published: 02/11/2021 Last modified: 19/08/2022
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the CDO Exchange for Financial Services.

  4. FCA turns to science and music to protect public from loan fee fraud this Christmas

    Consumers Scams Press Releases Published: 09/12/2021 Last modified: 09/12/2021
    The FCA has launched the UK’s first official anti-fraud jingle in a bid to protect consumers against loan fee fraud over the Christmas period.

  5. PA Consulting’s Digital Regulatory Reporting: A Review of Phase 1 and 2 of the Digital Regulatory Reporting Initiative

    Tasks for regulated firms Focus areas Published: 25/09/2020 Last modified: 25/09/2020
    The FCA and Bank of England commissioned PA Consulting to conduct an independent review into the Digital Regulatory Reporting (DRR) programme, critically evaluating key outputs and recommending next steps for future work.

  6. Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets

    Occasional papers Published: 03/12/2015 Last modified: 03/12/2015
    Our survey evidence for a home insurer suggests that customers underestimate the benefits of shopping around and overestimate the amount of time it takes. ... Robert Baker and Alessandro Nava work in the Chief Economist's Department of the Financial

  7. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

  8. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  9. The FCA and PRA propose measures to boost diversity and inclusion in financial services  

    Press Releases Published: 25/09/2023 Last modified: 07/11/2023
    In consultation papers published today, the financial regulators have set out proposals to boost diversity and inclusion to support healthy work cultures, reduce groupthink, and unlock talent.

  10. The art of thinking independently together – why the regulator cares about diversity

    Speeches Published: 30/10/2017 Last modified: 30/10/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the LGBT in the Financial Services Industry Summit.

  11. Retail and Wholesale Banking: review of firms’ whistleblowing arrangements

    Multi-firm reviews Published: 14/11/2018 Last modified: 14/11/2018
    We have reviewed how firms have implemented our whistleblowing rules. We have published the findings, including the areas of good practice we observed and areas for improvement, together with our expectations on firms’ whistleblowing arrangements.
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