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FSA Complaints data 2010 H2 [xls]
Aggregate complaints statistics: 2006 - 2010 (H2). Including opened, closed, upheld, speed of closure and redress. -
FSA Complaints data 2011 H1 [xls]
Aggregate complaints statistics: 2006 - 2011 (H1). Including opened, closed, upheld, speed of closure and redress. -
Final notice 2016: Andrea Christine Sadler [pdf]
This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and -
FSA Complaints data 2009 H2 (PDF) [pdf]
Aggregate complaints statistics: 2006 - 2009 H2. Including opened, closed, upheld, speed of closure and redress. -
Pure Protection Contracts Product Sales Data (PSD) Tables 2018 [xlsx]
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the protection sector submit product transaction data to us quarterly. These table are for 2018. -
Final Notice 2017: Habib-Ur Rehman [pdf]
This final notice refers to breaches of PRIN 11 and COND related to failing to be open and co-operative in the mortgages and general insurance and protection sector. We imposed a cancellation. -
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We process personal data in line with the requirements of The General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018. ... See our privacy notice for further information about the way we use the personal data collected in this -
Pure Protection Contracts Product Sales Data (PSD) Tables 2017 [xlsx]
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the protection sector submit product transaction data to us quarterly. These table are for 2017. -
FCA Final Notice 2014: Peter Halpin [pdf]
This final notice refers to breaches of APER 7 related to unfair treatment of customers, mis-selling, remuneration, and culture/governance in the general insurance and protection sector. We imposed a fine and a prohibition -
MS18/1.2: Annex 6: Future trends in general insurance pricing research report [pdf]
The FCA asked Deloitte to identify the emergence of new business models and review their potential impact on pricing to understand the implications on potential remedies from the pricing review. This annex is part of the General Insurance Pricing