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Showing 101 to 110 of 16270 search results for our complaints data.

101. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

     Statements Published: 28/09/2018 Last modified: 28/09/2018
     Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

102. Investors in the EEA Life Settlements Fund should consider making a complaint now

     News stories Published: 24/09/2014 Last modified: 24/09/2014
     Investors in the EEA Life Settlements Fund should consider making a complaint now. ... Be clear that you are making a complaint. Under our rules, the firm should have a procedure to follow to resolve matters with you in a timely fashion.

103. Messages firms can give customers about investments and life assurance following market volatility

     Firms Last modified: 13/08/2021
     We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).

104. Financial crime

     Tasks for firms Published: 30/07/2015 Last modified: 11/03/2024
     Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime.

105. Bank or building society

     Last modified: 22/09/2017
     of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document), Reporting and notifications (Chapter 13 in our Approach Document) and Access to payment account services ... The Handbook is amended by the

106. Sign up for car finance complaints updates

     Last modified: 02/02/2024
     If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.

107. Interest rate hedging products (IRHP)

     Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
     We explain the background to the mis-selling and redress scheme.

108. DP15/7: Our approach to SMEs as users of financial services

     Discussion papers Published: 27/11/2015 Last modified: 25/08/2016
     DP15/7: Our approach to SMEs as users of financial services. Discussion papers First published:. ... Our own work has shown that SMEs can experience poor outcomes in a wider range of situations.

109. Ex-gratia payments for complaint handling delays

     About us Published: 29/04/2022 Last modified: 29/04/2022
     We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

110. FCA provides update on PPI

     Press Releases Published: 02/08/2016 Last modified: 26/06/2019
     to include profit share in our approach to the assessment of fairness and redress;. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.