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Showing 371 to 380 of 16270 search results for our complaints data.

  1. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive
  2. Statement on the further investigative steps in relation to RBS GRG

    Press Releases Published: 31/07/2018 Last modified: 31/07/2018
    The Financial Conduct Authority (FCA) has today provided an update on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
  3. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).
  4. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    Our rules are designed to ensure loans are affordable; that customers who get into difficulty are treated fairly and that they are not pressurised into unaffordable and unsustainable repayment plans. ... repayment plans that were clearly unsustainable
  5. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.
  6. Key features of logbook loans and the market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out about the features and trends in the logbook loans market.
  7. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.
  8. Information on Covid whistleblowing reports for 2020/21 - August 2021

    FOI Release Date of Release: 09/08/2021
    The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21.
  9. FCA launches claims management companies fees cap

    Press Releases Published: 01/03/2022 Last modified: 01/03/2022
    New restrictions will apply to claims management companies to prevent them from charging excessive fees to consumers owed compensation from financial services firms.
  10. Changes to the Board of the Financial Conduct Authority announced

    Press Releases Published: 04/03/2019 Last modified: 27/06/2019
    Consumer expert Richard Lloyd has been appointed as a Non-Executive Director to the Board of the Financial Conduct Authority (FCA).