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Showing 431 to 440 of 16271 search results for our complaints data.
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Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices. -
Proceeds of fraud - Detecting and preventing money mules
We share the key findings from our review of payment account providers’ systems and controls against money mule activity. -
CP14/4 – Quarterly Consultation Paper No. 4
These tend to be minor changes but we still want to get your feedback on our proposals. ... make minor changes to the complaints data reporting form and update guidance. -
Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group
The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG). -
Financial regulator finds wholesale data market can be improved
We have published the findings of our wholesale data market study. We started this work after concerns were raised with us in our call for input, launched in March 2020. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
FCA reminds banks of their obligations when cancelling Continuous Payment Authorities
Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today. -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration. -
TR15/7: Delegated authority: Outsourcing in the general insurance market
This report sets out the findings from our thematic review that looked at delegated authority arrangements in the general insurance market. ... Our findings included:. Insurers do not always treat delegated arrangements as outsourcing and improvements