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Showing 441 to 450 of 16271 search results for our complaints data.

  1. FCA confirms measures to raise standards in the funeral plans market

    Press Releases Published: 05/07/2021 Last modified: 05/07/2021
    To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022.
  2. FS20/8: Business interruption insurance test case: feedback on draft guidance

    Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
    These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
  3. Defined Benefit (DB) transfers – further update on our work

    Multi-firm reviews Published: 05/06/2020 Last modified: 24/08/2020
    We set out further findings from our assessment of the suitability of defined benefit (DB) transfer advice, as part of a package of measures to improve standards in this area.
  4. FCA confirms plans to protect new funeral plan customers from July 2022

    News stories Published: 05/11/2021 Last modified: 05/11/2021
    Once pre-paid funeral plans come under our regulation next July, customers will be protected if their authorised plan provider fails.
  5. PS18/21: SME access to the Financial Ombudsman Service - near-final rules

    Policy statements Published: 22/01/2018 Last modified: 17/12/2018
    Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’)
  6. Tribunal upholds the Financial Conduct Authority’s decision to fine investment adviser

    Statements Published: 21/05/2015 Last modified: 21/05/2015
    failure to respond to client complaints appropriately; and. failure to have regard to the statutory and regulatory provisions regarding the promotion of unregulated collective investment schemes (UCIS). ... action, and to make it clear that our findings
  7. Draft information for consumers: dealing with financial difficulties during coronavirus

    Guidance consultations Published: 22/05/2020 Last modified: 16/08/2021
    FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus
  8. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.
  9. Standard Life Aberdeen (clone of FCA recognised product and UK registered company)

    Warnings Published: 29/10/2020 Last modified: 13/07/2021
    Standard Life Aberdeen (clone of FCA recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with
  10. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.