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Showing 501 to 510 of 16285 search results for our complaints data.
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PPI refund scams
Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI. -
FSA Commentary on FSA Complaints Data 2010 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights. -
Enforcement
Find out more about FCA enforcement powers, including how we protect consumers and act against firms and individuals that don’t meet our standards. -
Antony Townsend to be new Complaints Commissioner
The Bank of England and the Financial Conduct Authority (FCA) have today announced the appointment of Antony Townsend as Complaints Commissioner. ... We are pleased that Antony has been appointed as Complaints Commissioner and value the impartial -
Our pay gap data 2020
The FCA is committed to reducing its gender, ethnicity and disability pay gaps and will work more closely with everyone in the FCA to make sure that the actions it takes will create lasting cultural change. -
About the FCA
The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role. -
FCA consults on complaints handling improvements
Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone -
Banking complaints up as total complaints fall by 7%
Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014 -
Our gender and ethnicity pay gaps 2019
We report on our gender and ethnicity pay gaps. -
FCA pay gap data 2023
The FCA pay gap data for 2023 covers the reporting period 1 April 2022 to 31 March 2023.