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Showing 51 to 60 of 16266 search results for our complaints data.

51. FCA sets out approach to assessing Connaught complaints

    Statements Published: 19/04/2021 Last modified: 19/04/2021
    In December we published the report of Raj Parker’s 'Independent Review into the FSA and FCA’s handling of the Connaught Income Fund Series 1 and connected companies', and our response to that review. In our response we said that we were sorry

52. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.

53. Personal data and supervision

    Last modified: 13/12/2023
    How and why the FCA uses personal data to carry out its supervision functions.

54. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

55. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 

56. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover

57. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

58. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... All firms should consider how our findings relate to their own

59. Personal data and authorisation

    Last modified: 25/01/2024
    How and why the FCA uses personal data that is collected via forms on its online portals: Connect, RegData and Online Invoicing.

60. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.