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Showing 541 to 550 of 16287 search results for our complaints data.

541. Aggregate complaints data to 2021 H1 [xlsx]

     Data Published: 28/10/2021
     Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.

542. Understanding complaints root cause analysis

     Focus areas Published: 15/08/2018 Last modified: 15/08/2018
     We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

543. Aggregate complaints data to 2020 H2 [xlsx]

     Data Published: 29/04/2021
     Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.

544. Aggregate complaints data to 2020 H1 [xlsx]

     Data Published: 15/12/2020
     Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.

545. Aggregate complaints data to 2019 H2 [xlsx]

     Data Published: 16/04/2020
     Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress.

546. Our investigations – the evolving approach

     Speeches Published: 15/06/2017 Last modified: 15/06/2017
     Speech by Jamie Symington, Director of Investigations at the FCA, at the Legal Week Banking Litigation and Regulation Forum.

547. Aggregate complaints data to 2019 H1 [xlsx]

     Data Published: 17/10/2019
     Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.

548. Crowdfunding

     Consumers Published: 18/04/2016 Last modified: 19/08/2021
     Find out how crowdfunding works, some of the benefits and risks, and our view on this type of investment opportunity.

549. Aggregate complaints data to 2018 H2 [xlsx]

     Data Published: 18/04/2019
     Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.

550. Aggregate complaints data to 2018 H1 [xlsx]

     Data Published: 29/10/2018
     Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress.