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Showing 272 to 281 of 782 search results for our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

  3. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  4. Independent review into the supervisory intervention on Interest Rate Hedging Products

    Last modified: 23/02/2023
    An independent review into the FSA’s – and subsequently the FCA’s – supervisory intervention on the Interest Rate Hedging Products Redress Scheme. We set out our response to the review.

  5. Directory of certified and assessed persons

    Tasks for regulated firms Published: 04/09/2019 Last modified: 10/02/2023
    Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details.

  6. Whistleblowing quarterly data 2024 Q1

    Data Published: 11/06/2024 Last modified: 14/06/2024
    The data shows the number of new whistleblowing reports the FCA received between January and March 2024 and the allegations they featured.

  7. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  8. Regulated covered bonds

    Firms Regulated markets Published: 13/05/2016 Last modified: 08/02/2023
    Covered bonds are a type of secured bond usually backed by mortgages or public sector loans. Read about the UK regulated covered bonds regime.

  9. Move from being an appointed representative to being authorised

    Tasks for regulated firms Published: 13/05/2015 Last modified: 15/12/2022
    If you decide to move from being an appointed representative (AR) to being authorised, find out how to give notice to your principal.

  10. We confirm periodic review of pension transfers redress guidance

    Life insurers and pension providers Statements Published: 01/09/2021 Last modified: 09/11/2022
    This statement confirms that the FCA intends to start a periodic review of the redress guidance by the end of 2021 and sets out its expectations of firms while the review is ongoing.

  11. Insights from the 2021 Cyber Coordination Groups

    Research insights Published: 08/12/2022 Last modified: 01/02/2023
    An overview of insights arising from the discussions held at the FCA’s quarterly Cyber Coordination Group (CCG) meetings throughout 2021.
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