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Showing 462 to 471 of 782 search results for our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Retail Mediation Activity data items: help text

    Registers and systems Published: 12/05/2016 Last modified: 13/06/2022
    Retail Mediation Activity data items: help text.

  3. Product sales data: general guidance and retail investments FAQs

    Registers and systems Published: 06/05/2016 Last modified: 13/06/2022
    Product sales data: general guidance and retail investments FAQs.

  4. Pawnbroking sector review

    Multi-firm reviews Published: 10/07/2018 Last modified: 10/07/2018
    As part of our Mission, we recently published details of Our Approach to Supervision. In this, we outlined how we supervise firms as part of a portfolio of firms that share a common business model. Pawnbroking forms part of the high-cost credit

  5. DAC Pensions Limited enters liquidation – advice on next steps and how to protect yourself from scams

    News stories Published: 31/08/2021 Last modified: 31/08/2021
    This article gives advice to DAC clients on the steps they should take and also advice on how to protect against scams.

  6. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.

  7. Retail Prices Index changes and DB pension transfer redress

    Statements Published: 03/03/2021 Last modified: 10/03/2021
    We will amend our Finalised Guidance for firms on how to calculate redress for unsuitable DB transfers in mid-March 2021 to reflect Government changes to the way that the Retail Prices Index (RPI) inflation measure is calculated from 2030.

  8. Now you are authorised: a webinar series for consumer credit firms

    News stories Published: 27/11/2015 Last modified: 04/05/2016
    In our 'now you are authorised' webinar series, our panel answer questions from newly authorised consumer credit firms and outline what they can expect from the supervision process. ... your reporting and data obligations. radios. Yes. No. What can we do

  9. CP17/6: Quarterly Consultation Paper No. 16

    Consultation papers Published: 03/03/2017 Last modified: 15/05/2017
    COBS and MCOB to improve firms’ communication with consumers. our regulatory reporting requirements. ... basis. What you need to do. This consultation has now closed. For more information see theFCA Handbook.

  10. Authorisation and registration application fees

    Firm authorisation Published: 07/08/2017 Last modified: 15/07/2024
    Find out how much your firm’s application fee will be to become authorised by us, or registered with us.

  11. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that
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