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Showing 592 to 601 of 782 search results for our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

  3. Speech: Shadow banking - the potential risks and rewards

    Insight Published: 21/02/2017 Last modified: 02/03/2017
    TheECB does not have data to quantify this risk and one should consider the true likelihood of extremely large systematic outflows. ... devices, information pooling sites, other big data opportunities and distributed ledgers.

  4. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  5. The rise in scams and the threat to a legitimate financial services industry

    Speeches Published: 18/05/2021 Last modified: 18/05/2021
    Speech by Mark Steward, Executive Director of Enforcement and Market Oversight, at the City & Financial Global - FCA Investigations & Enforcement Summit.

  6. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    We would welcome companies looking again at the rates they charge for phone calls ahead of our consultation.”. ... Current FCA rules require every authorised firm to have a free channel for making a complaint.

  7. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews Published: 10/03/2023 Last modified: 13/03/2023
    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.

  8. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  9. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    This Consultation Paper sets out, and asks for views on, our proposals for:. ... Please respond to our questions using our online form by 26 February 2016.

  10. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.

  11. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
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