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Showing 602 to 611 of 782 search results for our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FCA confirms new rules to improve oversight of Appointed Representatives

    Press Releases Published: 03/08/2022 Last modified: 03/08/2022
    Our new rules to make authorised financial firms more responsible for their appointed representatives (ARs). 

  3. London FinTech Week 2016 - innovation in RegTech

    Speeches Published: 25/07/2016 Last modified: 31/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at London FinTech Week 2016.

  4. PS21/17: A new UK prudential regime for MiFID investment firms  

    Policy statements Published: 26/11/2021 Last modified: 31/12/2021
    This is the third in a series of policy statements that set out our rules to introduce the Investment Firms Prudential Regime IFPR regime.

  5. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).

  6. Information on investigations relating to Cum-Ex trades and cryptocurrency fraud

    FOI Release Date of Release: 06/06/2022
    The FCA answers multiple questions related to investigations on Cum-Ex trades and cryptocurrency fraud.

  7. Continuous payment authorities: it is your right to cancel

    News stories Published: 27/06/2013 Last modified: 18/05/2021
    Find out your rights when cancelling a continuous payment authority and what to do if your bank does not allow you to do this.

  8. The Financial Conduct Authority seeks views on its approach to small businesses

    Press Releases Published: 27/11/2015 Last modified: 27/11/2015
    Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 17 August 2015, the ombudsman service published a review of complaints referred to them by businesses.

  9. Findings from our investment platforms costs and charges review – good and poor practice

    Firms Published: 04/05/2022 Last modified: 04/05/2022
    In our Investment Platforms Market Study we said we would keep the role of platforms in helping consumers understand their investment costs under review.

  10. Payments after PSD2: evolution or revolution

    Speeches Published: 10/04/2018 Last modified: 10/04/2018
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.

  11. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.
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