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Showing 672 to 681 of 782 search results for our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. How to report suspected market abuse as a firm or trading venue

    Markets Market abuse Published: 04/05/2016 Last modified: 11/09/2023
    Find out more about suspicious transaction and order reports (STORs), and how to submit a STOR or a market observation.

  3. Information about FCA's oversight of rules on production of value statements by asset managers 2019-2021 – September 2021

    FOI Release Date of Release: 27/09/2021
    FCA provides information about FCA's oversight of rules on production of value statements by asset managers 2019-2021.

  4. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on

  5. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

  6. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  7. FCA confirms support for motor finance and high-cost credit customers

    Press Releases Published: 24/04/2020 Last modified: 24/04/2020
    The FCA is introducing introducing a package of measures to support consumer credit customers facing payment difficulties due to coronavirus (Covid-19).

  8. Insights from the Cyber Coordination Groups

    Research notes Published: 11/03/2020 Last modified: 09/04/2024
    Insights from the Cyber Coordination Groups

  9. CP14/4 – Quarterly Consultation Paper No. 4

    Consultation papers Published: 06/03/2014 Last modified: 30/08/2015
    These tend to be minor changes but we still want to get your feedback on our proposals. ... make minor changes to the complaints data reporting form and update guidance.

  10. FCA imposes recruitment ban on the Financial Group for failing to control its Appointed Representatives

    Press Releases Published: 23/07/2014 Last modified: 23/07/2014
    The principal takes full responsibility for ensuring that the AR complies with our rules. ... You can find more information about the FCA, as well as how it is different to the PRA.

  11. FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling

    Press Releases Published: 27/06/2013 Last modified: 27/06/2013
    The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen.
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