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Showing 692 to 701 of 782 search results for our complaints data section for information.

  1. Motor finance agreements and coronavirus: temporary guidance for firms

    Finalised guidance Published: 24/04/2020 Last modified: 04/12/2020
    FCA temporary motor finance guidance applies to regulated firms that issue regulated motor finance agreements.
  2. FCA proposes help for motor finance and high cost credit customers

    Press Releases Published: 17/04/2020 Last modified: 17/04/2020
    FCA announces another proposed package of measures to directly support consumers facing payment difficulties due to coronavirus
  3. Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses

    Press Releases Published: 22/01/2018 Last modified: 03/09/2020
    The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services.
  4. Financial crime controls at challenger banks

    Firms Multi-firm reviews Published: 22/04/2022 Last modified: 22/04/2022
    Ensuring the firms we regulate are effective in preventing financial crime, such as money laundering and sanctions evasion, remains a key priority. This includes testing the financial crime controls of new business models as they enter the UK
  5. CPP redress scheme opens - customers have until end of August 2014 to claim

    Press Releases Published: 03/02/2014 Last modified: 03/02/2014
    This is an important example of firms voluntarily coming together to meet our expectation that consumers get a fair deal.”. ... Customers should complete all sections of the original claim form, sign and date it and return it in the envelope provided
  6. PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules

    Policy statements Published: 25/09/2017 Last modified: 01/06/2018
    This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD).
  7. General Insurance value measures data – year ending 31 August 2016

    Data Published: 25/01/2017 Last modified: 06/09/2018
    We have published general insurance value measures data for 38 insurers (including both UK and EEA firms) for the year ending 31 August 2016.
  8. East West Insurance Company Limited enters administration

    General insurers and insurance intermediaries News stories Published: 12/10/2020 Last modified: 12/10/2020
    Insurance firm East West was placed into administration on 12 October 2020. Richard Barker and Simon Edel, both of Ernst & Young LLP, were appointed as Joint Administrators.
  9. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.
  10. Wonga to make major changes to affordability criteria following discussions with the FCA

    Press Releases Published: 02/10/2014 Last modified: 02/10/2014
    Wonga has entered into an agreement, known as a voluntary requirement (VREQ), with the Financial Conduct Authority (FCA) that requires it to make significant changes to its business immediately.