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Showing 702 to 711 of 782 search results for our complaints data section for information.

  1. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.
  2. Pilot general Insurance value measures data – year ending 31 August 2017

    Data Published: 01/03/2018 Last modified: 31/10/2022
    The FCA have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.
  3. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).
  4. PS20/14: Delay to the implementation of the European Single Electronic Format (ESEF)

    Policy statements Published: 05/11/2020 Last modified: 05/11/2020
    Policy Statement following consultation on proposals to delay the implementation of the European Single Electronic Format.
  5. To-do-list tension - UK households face an average of 33 tasks a week

    Press Releases Published: 03/05/2018 Last modified: 31/05/2018
    75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr
  6. Payday lender Dollar to provide £15.4 million redress to over 147,000 customers

    Press Releases Published: 26/10/2015 Last modified: 26/10/2015
    There is also further information on The Money Shop, Payday UK, Payday Express and Ladder Loans websites. ... Customers who think they may have been affected can find more information in our news section.
  7. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

    Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
    This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 
  8. FCA announces August and September events for former members of the British Steel Pension Scheme

    Life insurers and pension providers News stories Published: 01/08/2019 Last modified: 01/08/2019
    We are hosting two events in Port Talbot for former members of the British Steel Pension Scheme (BSPS). These events will provide information for those who are concerned about advice they received when they transferred out of the scheme.
  9. FCA reminds banks of their obligations when cancelling Continuous Payment Authorities

    Press Releases Published: 28/06/2013 Last modified: 29/11/2016
    Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today.
  10. TR17/1: Customer understanding: Retail banks and building societies

    Thematic reviews Published: 17/07/2017 Last modified: 17/07/2017
    This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers.