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Showing 122 to 131 of 218 search results for our complaints data section for information about context.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Recruit, change or terminate an appointed representative

    Tasks for firms Published: 12/05/2015 Last modified: 20/11/2023
    If you're a principal firm, find out how to recruit, change or terminate appointed representatives (AR) and complete related Approved Persons applications.

  3. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  4. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

  5. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  6. The retail intermediary market 2018

    Data Published: 06/06/2019 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

  7. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  8. Mutual societies registration function: 2023-24

    Mutual societies Corporate documents Published: 25/05/2023 Last modified: 22/05/2024
    An update on the FCA's work and a breakdown of societies on the register.  

  9. Mutual societies registration function: 2021-22

    Corporate documents Published: 24/05/2022 Last modified: 24/05/2022
    An update on our work and a breakdown of societies on the register. 

  10. Finding opportunity in a world of uncertainty

    Speeches Published: 30/06/2022 Last modified: 30/06/2022
    Speech by Sarah Pritchard, Executive Director, Markets, at the CityUK Annual Conference.

  11. Extending deadlines to publishing fund reports and accounts

    Firms Last modified: 17/09/2020
    We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).