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Showing 52 to 61 of 218 search results for our complaints data section for information about context.

  1. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 24/06/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).
  2. Carbon credit trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how carbon credit trading works, how to avoid scams and what to do if you’re scammed.
  3. Coronavirus (Covid-19): Information for firms

    Firms Focus areas Published: 17/03/2020 Last modified: 29/07/2022
    Our expectations for firms during the coronavirus pandemic, and the measures we’ve put in place to make sure customers are protected.
  4. LIBOR and mortgage interest rates

    Consumers Your rights Published: 10/06/2021 Last modified: 20/03/2023
    LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do.
  5. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).
  6. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of
  7. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.
  8. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.
  9. Information related to Covid-specific whistleblower allegations - November 2021

    FOI Release Date of Release: 09/11/2021
    The FCA responds to multiple questions regarding Covid-specific whistleblower allegations.
  10. Share, bond and boiler room scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how share and bond scams work, how to avoid them and what to do if you’re scammed.