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Showing 62 to 71 of 218 search results for our complaints data section for information about context.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Get-rich-quick, Ponzi and pyramid schemes

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed.

  3. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.

  4. Re-use of Public Sector Information Regulations

    Last modified: 27/02/2023
    The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.

  5. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  6. Information we can share

    Last modified: 05/01/2024
    A guide to what the FCA can and can’t share with the public about firms, people, and markets.

  7. A Better View

    Speeches Published: 20/09/2017 Last modified: 20/09/2017
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the AFME European Compliance and Legal Conference 2017

  8. Personal data used when you contact us

    Last modified: 01/07/2024
    How and why the FCA uses personal data to help us respond when you contact the organisation.

  9. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  10. FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans

    Corporate documents Published: 05/03/2024 Last modified: 05/03/2024
    On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013.

  11. Information on how Consumer Credit Act 1974 s.75 applies to travel services payments – September 2021

    FOI Release Date of Release: 21/09/2021
    FCA provides information on how Consumer Credit Act 1974 s.75 applies to travel services payments made via travel agents.