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Showing 241 to 250 of 13308 search results for our consumer research.

  1. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  2. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 11/09/2020
    These are the final rules we are introducing to reform the overdraft market.

  3. Financial Advice Market Review (FAMR) baseline report

    Research insights Published: 30/06/2017 Last modified: 30/06/2017
    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.

  4. Going green: the FCA’s developing approach

    Speeches Published: 18/10/2018 Last modified: 19/10/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition, delivered at the FCA’s Innovating for a Greener Great Britain event, London.

  5. Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings

    Focus areas Published: 18/01/2022 Last modified: 03/11/2022
    In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms.

  6. Research Note: Deferred Payment Credit: findings from the Financial Lives Survey

    Financial Lives Research notes Published: 31/10/2023 Last modified: 31/10/2023
    This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom.

  7. Ageing population and financial services

    Speeches Published: 16/10/2017 Last modified: 16/10/2017
    Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event. 

  8. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on

  9. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  10. FCA research reveals 1.1million spike in cryptoasset buyers

    Press Releases Published: 30/06/2020 Last modified: 01/07/2020
    Component type: Content summary Copy
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