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Showing 291 to 300 of 13308 search results for our consumer research.

  1. Learning from the last 30 years to face the next

    Speeches Published: 05/05/2022 Last modified: 06/05/2022
    Speech by our Chief Executive, Nikhil Rathi on the need to maintain skills and professional standards in the future; delivered at the CISI 30th anniversary dinner.
  2. Credit card market study: MS14/6

    Market studies Published: 03/11/2015 Last modified: 14/07/2020
    Our market study on the credit card sector focused on one of the largest consumer credit markets we regulate – there are around 30 million credit card holders in the UK.
  3. High-cost credit review update

    Feedback statements Published: 31/01/2018 Last modified: 31/01/2018
    We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work.
  4. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.
  5. Our Business Plan 2019/20

    Corporate documents Published: 17/04/2019 Last modified: 17/05/2019
    The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2019/20.
  6. Building a digital regulator: how the FCA is riding the innovation wave

    Speeches Published: 04/04/2022 Last modified: 19/08/2022
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the Innovation Finance Global Summit 2022.
  7. Can financial distress be predicted or is that just life (events)?

    Insight Published: 03/08/2016 Last modified: 17/02/2017
    Our research uses both of these approaches. Using one method which combines objective and subjective measures of financial distress, we find that 17% of people with outstanding consumer credit debts are ... Our research finds some financial distress is
  8. Over 55s at heightened risk of fraud, says FCA

    Press Releases Published: 25/05/2016 Last modified: 25/05/2016
    If you do experience investment fraud or suspect it, report it; our research found that 60 per cent of those that have experienced investment fraud have not reported it, so the ... We have published warnings about 147 unauthorised firms targeting UK
  9. Building a regulatory environment for the future

    Speeches Published: 22/06/2021 Last modified: 22/06/2021
    Speech by our CEO, Nikhil Rathi, delivered at City Week 2021. 
  10. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment