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Showing 351 to 360 of 13308 search results for our consumer research.
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FCA website project enters its final phases
After a year of planning and extensive research with our users, we will be launching our redesigned website in June. ... Firm types and search. We have created dedicated pages for all our existing types of firm. -
Whistleblowing qualitative assessment survey 2022
This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to -
New credit card rules introduced by the FCA
The Financial Conduct Authority (FCA) has today published its final policy statement on new rules for the credit card market. The FCA estimates the changes will save consumers between £310 million and £1.3 billion a year in lower interest charges. -
Occasional Paper No. 8: Consumer Vulnerability
Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately. -
TR14/18 – Complaint handling
Our supervision of firms focuses on their culture and behaviour – which can be seen in how they treat consumers. ... We are considering proposed recommendations that emerged during the review, including changes to our DISP rules. -
CP15/24: Cash savings remedies
In this paper we summarise the feedback we received on the proposed remedies from our cash savings market study and how we intend to take these proposals forward. ... Generally these proposals were well-supported. This document summarises the feedback we -
Synthetic Data Expert Group update on progress
Find out about the progress the SDEG is making towards providing practical and tangible synthetic data insights for practitioners and policymakers. -
Review on disclosure of costs by asset managers
We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are. -
Occasional Paper No. 17: Access to Financial Services in the UK
This paper aims to stimulate ideas and foster a culture of access and inclusion throughout retail financial services, that embraces firms, regulators, government and consumer organisations. -
FCA proposes price cap for payday lenders
liaising with overseas regulators that also use a cap and reviewing existing research. ... Since it took over regulation of consumer credit the FCA has strongly encouraged firms and credit reference agencies to improve the way they share information