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Showing 471 to 480 of 13308 search results for our consumer research.
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Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FCA sets out initial findings on bank account access and closures
The FCA has published the findings of its initial data exercise on bank account access and closures. -
Exploring Synthetic Data Validation – privacy, utility and fidelity
This paper explores the insights from a roundtable event hosted by the FCA, the Information Commissioner’s Office, and the Alan Turing Institute. -
Occasional Paper No. 14: Liquidity in the UK corporate bond market: evidence from trade data
Our own analysis shows that liquidity is subject to considerable deterioration if the market is under severe stress; there was considerably less liquidity in 2009/10 than either before or after ... Occasional Papers contribute to the work of the FCA by -
TR14/11 - Price comparison websites in the general insurance sector
This report is aimed at price comparison websites (PCWs), insurers, brokers, relevant trade associations and consumer bodies. ... We have set out our expectations and the actions for firms in section 4 of the report. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Occasional Paper No. 28: Preventing financial distress by predicting unaffordable consumer credit agreements: An applied framework
In this paper, we provide theoretical and practical evidence to help develop more effective affordability rules. -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Occasional Paper No. 39: Estimating the benefits of interventions that affect consumer behaviour
The aim of this Occasional Paper is to help us estimate the benefits of our interventions, while recognising the challenges. -
Balancing regulatory objectives in the dynamic consumer credit market
Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.