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Showing 481 to 490 of 13308 search results for our consumer research.

  1. Balancing regulatory objectives in the dynamic consumer credit market

    Speeches Published: 27/09/2016 Last modified: 27/09/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.

  2. GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development

    Guidance consultations Published: 11/07/2014 Last modified: 11/07/2014
    explore specific issues in this area which our stakeholders have raised with us. ... To inform our thinking and the development of this guidance, we carried out:.

  3. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

  4. Ongoing work in the consumer credit sector

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    The FCA continues to actively supervise the consumer credit sector, to monitor compliance with the FCA's rules and better understand business models.

  5. TR13/1 - Motor Legal Expenses Insurance (MLEI) thematic project

    Thematic reviews Published: 07/06/2013 Last modified: 16/08/2013
    We undertake thematic projects to assess current and future risks in relation to a particular issue or product. This may be across a number of firms, within a specific part of the sector, or at market level.

  6. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.

  7. Our response to the CMA’s final report on its investigation into competition in the retail banking market

    Corporate documents Published: 03/11/2016 Last modified: 03/11/2016
    We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA).

  8. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice

  9. £12 million compensation to be paid to thousands of struggling borrowers

    Press Releases Published: 03/11/2022 Last modified: 03/11/2022
    The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze.

  10. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

    Research articles Published: 25/10/2022 Last modified: 25/10/2022
    To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.
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