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Showing 521 to 530 of 13308 search results for our consumer research.

  1. Research Note: Helping credit card users repay their debt: a summary of experimental research

    Data and research Research notes Published: 26/07/2018 Last modified: 16/08/2021
    1 in 4 credit card payments are only at the contractual repayment amount (or just above it). Given the scale of the credit card market this is an important problem

  2. PS21/11: General insurance pricing practices - amendments

    Policy statements Published: 16/08/2021 Last modified: 02/12/2022
    In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules.

  3. FCA to require pension providers to offer to book Pension Wise appointments for consumers

    Press Releases Published: 04/05/2021 Last modified: 04/05/2021
    The Financial Conduct Authority (FCA) has today proposed new rules to require pension providers to ‘nudge’ consumers to Pension Wise in order to benefit from guidance before they access their defined contribution pension savings. This includes

  4. Financial Lives 2020 survey: the impact of coronavirus

    Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
    The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

  5. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    PPI research technical report [PDF]. This consultation affects:. consumers who were - or may have been - sold PPI. ... claims management companies, other paid advocates, and consumer organisations who take forward complaints about PPI on behalf of

  6. Occasional Paper No. 49: Borrower subgroups and the path into distress: commonalities and differences

    Occasional papers Published: 08/01/2020 Last modified: 08/01/2020
    Occasional Paper 49

  7. PS21/18: Restricting CMC charges for financial products and services claims

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.

  8. TR14/10 - Developments in the distribution of retail investments: Purchasing investments without a personal recommendation or with simplified advice

    Thematic reviews Published: 11/07/2014 Last modified: 25/08/2016
    Our report is aimed at firms involved in the distribution of retail investments. ... We looked at how firms had designed their models and whether they supported good consumer outcomes.

  9. Guiding principles on design, delivery and disclosure of ESG and sustainable investment funds

    News stories Published: 19/07/2021 Last modified: 19/07/2021
    We publish a letter to chairs of authorised fund managers setting out expectations on the design, delivery and disclosure of ESG and sustainable investment funds

  10. Update on our work around pensions and retirement income

    Market studies Published: 13/07/2016 Last modified: 12/04/2024
    Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area.
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