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Showing 561 to 570 of 13308 search results for our consumer research.

  1. Statement on certain FCA work in light of coronavirus and changing market conditions

    Statements Published: 13/11/2020 Last modified: 14/05/2021
    We are providing an update on work that we intend to either stop or postpone in light of the ongoing impact of coronavirus and economic conditions. These changes will allow us to focus our resources on the most urgent work where we can make the most
  2. A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I

    Speeches Published: 24/09/2021 Last modified: 24/09/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum
  3. FCA turns to science and music to protect public from loan fee fraud this Christmas

    Consumers Scams Press Releases Published: 09/12/2021 Last modified: 09/12/2021
    The FCA has launched the UK’s first official anti-fraud jingle in a bid to protect consumers against loan fee fraud over the Christmas period.
  4. FCA confirms measures to protect customers from the loyalty penalty in home and motor insurance markets

    Press Releases Published: 28/05/2021 Last modified: 28/05/2021
    The FCA implements new rules to improve competition and protect home and motor insurance customers from loyalty penalties.
  5. Debt management firm Harrington Brooks to pay redress to 4,500 customers, says FCA

    Press Releases Published: 18/12/2014 Last modified: 03/11/2016
    On 1 April 2014, the FCA became responsible for the regulation of approximately 50,000 consumer credit firms. ... For further information see our consumer credit pages..
  6. FCA action delivers £80 million savings in fees for credit card customers

    Press Releases Published: 06/03/2019 Last modified: 06/03/2019
    In recent years, the FCA has focused on reducing the risk of harm that flows from customers being in debt that they cannot afford to repay. Some key areas of work have included: Targeted supervisory work to mitigate the risks from poor culture and
  7. DP15/2: Transaction Costs Disclosure: Improving Transparency in Workplace Pensions

    Discussion papers Published: 02/03/2015 Last modified: 02/03/2015
    pension industry professionals and advisers. pension scheme members. consumer groups. member representative organisations. ... These will be used to shape our proposed rules, which we will consult on in Autumn 2015.
  8. FCA review shows too many advisory firms are not yet clear enough with their customers on their charges and services

    Press Releases Published: 07/04/2014 Last modified: 07/04/2014
    The RDR, which came into force at the beginning of 2013, introduced new disclosure requirements to improve transparency for consumers. ... However, in the latest research, despite sufficient time and the straightforward nature of the requirements, issues
  9. Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease

    Occasional papers Published: 20/01/2015 Last modified: 20/01/2015
    Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases.
  10. The FCA and PRA propose measures to boost diversity and inclusion in financial services  

    Press Releases Published: 25/09/2023 Last modified: 07/11/2023
    In consultation papers published today, the financial regulators have set out proposals to boost diversity and inclusion to support healthy work cultures, reduce groupthink, and unlock talent.