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Showing 591 to 600 of 13308 search results for our consumer research.
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Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Occasional Paper No. 55: Better the lender you know? Limited attention and lender familiarity in UK mortgage choices
This Occasional Paper looks at the effect of brand loyalty when borrowers are choosing new mortgages. -
FCA finds annuity market not working for consumers - Competition Market Study launched
But this isn’t true for everybody; our research showed that there is virtually no market whatsoever for people with smaller pension pots. ... The FCA also reviewed existing research about the challenges consumers face when buying an annuity and -
How can we ensure that Big Data does not make us prisoners of technology?
Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London. -
FCA to ban the promotion of UCIS and certain close substitutes to ordinary retail investors
The Financial Conduct Authority (FCA) has published final rules to ban the promotion of Unregulated Collective Investment Schemes (UCIS) and certain close substitutes (together to be known as Non-Mainstream Pooled Investments (NMPIs)) to the vast -
TR14/8 - Insurers’ management of claims – household and retail travel
This report summarises the findings of our thematic review into claims handing in household and retail travel insurance, which assessed the extent to which consumers as claimants are at the heart ... Our aim has been to understand consumers’ experience -
What firms and customers can expect from the consumer duty and other regulatory reforms
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global. -
Credit card competition working fairly well but concern for customers in long-term debt
The FCA has published its interim report into the credit card market, including its early thinking into potential remedies. -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules
This policy statement includes findings from the Mortgages Market Study (MMS) which identified three potential harms relating to our mortgage advice and selling standards.