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Showing 221 to 230 of 1085 search results for our consumer research shows.
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Credit card competition working fairly well but concern for customers in long-term debt
The FCA has published its interim report into the credit card market, including its early thinking into potential remedies. -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance. -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
FCA finds annuity market not working for consumers - Competition Market Study launched
But this isn’t true for everybody; our research showed that there is virtually no market whatsoever for people with smaller pension pots. ... The FCA also reviewed existing research about the challenges consumers face when buying an annuity and -
Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?
Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... The paper also describes the results of this research, which show that the ‘add-on mechanism’ weakens consumers’ ability to discipline firms by shopping -
Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation
So, yes, there was the normal financial analysis of firms and consumer research. ... We saw this clearly in our add-on GI research a vast majority of consumers told us they were satisfied with the clarity and amount of information they got about their -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
What firms and customers can expect from the consumer duty and other regulatory reforms
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global. -
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017.