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Showing 31 to 40 of 1085 search results for our consumer research shows.

  1. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  2. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  3. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  4. Research Note: Cryptoassets consumer research 2023 (Wave 4)

    Data and research Research Published: 08/06/2023 Last modified: 08/06/2023
    This report contains independent quantitative research which clearly shows that cryptoassets awareness and ownership are increasing in the United Kingdom.

  5. Credit card market study: MS14/6

    Market studies Published: 03/11/2015 Last modified: 14/07/2020
    Our market study on the credit card sector focused on one of the largest consumer credit markets we regulate – there are around 30 million credit card holders in the UK.

  6. Finance for positive, sustainable change

    Blogs Published: 10/02/2023 Last modified: 14/02/2023
    In this blog, Sacha Sadan delves into how the FCA has been working with industry, government and global partners to raise ESG standards.

  7. FCA secures contract changes for buy-now-pay-later customers as more consumers use the product

    Press Releases Published: 31/10/2023 Last modified: 31/10/2023
    FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL).

  8. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  9. Building better foundations in AI

    Speeches Published: 24/01/2023 Last modified: 24/01/2023
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at The Alan Turing Institute’s Framework for Responsible Adoption of Artificial Intelligence in the Financial Services Industry event.

  10. Occasional Paper No. 27: Benchmark regulation and market quality

    Occasional papers Published: 03/07/2017 Last modified: 03/07/2017
    In this paper, we examine the implications of the benchmark regime change in the interest rate swap market on underlying market conditions.