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Showing 72 to 81 of 240 search results for our latest Financial Lives survey.

72. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

73. FCA reveals the financial experiences of people in the UK: A higher proportion of adults in the East of England experienced unsolicited approaches that could be a scam than rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

74. Financial Lives Survey 2017 UK data questions [csv]

    Data Published: 20/06/2018
    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products

75. Research Note: Deferred Payment Credit: findings from the Financial Lives Survey

    Financial Lives Research notes Published: 31/10/2023 Last modified: 31/10/2023
    This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom.

76. FCA reveals findings from its first Financial Lives Survey

    Press Releases Published: 18/10/2017 Last modified: 18/10/2017
    The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017.

77. Financial Resilience Survey

    Published: 25/05/2022 Last modified: 20/09/2023
    Solo-regulated firms might need to complete this short survey to help give us an accurate view of firms’ financial resilience.

78. FCA reveals urban-rural differences in how consumers experience financial services

    Press Releases Published: 20/06/2018 Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

79. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms

80. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

81. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

82. 5 Conduct Questions Programme

    Tasks for regulated firms Published: 12/04/2017 Last modified: 13/02/2023
    The FCA has engaged with firms on conduct and risk and is now feeding back findings on good and bad practice. The 5 Conduct Questions Programme covers the importance of overall governance, identifying conduct risk and fostering staff engagement