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Showing 12 to 21 of 337 search results for our main Financial Lives 2022 survey.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  3. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  4. Help is available for those who need it, says FCA

    Press Releases Published: 17/05/2023 Last modified: 17/05/2023
    The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m

  5. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  6. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  7. What we publish

    Last modified: 19/03/2024
    We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available.

  8. Millions of Britons struggling with bills, warns regulator

    Press Releases Published: 21/10/2022 Last modified: 21/10/2022
    The FCA has published a snapshot of the latest edition of its landmark Financial Lives survey and reports on key findings.

  9. Digital Sandbox

    Tasks for firms Focus areas Published: 29/04/2020 Last modified: 07/06/2024
    The Digital Sandbox supports innovators and data providers at various stages of product development.

  10. Research Note: Do consumers understand the risks associated with different ways of saving?

    Research notes Published: 18/03/2022 Last modified: 15/11/2022
    We use the FCA’s Financial Lives survey to explore the extent to which consumers understand the risks and potential returns associated with different ways of saving.

  11. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.
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