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Showing 141 to 150 of 12465 search results for our new Consumer Duty.

  1. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.

  2. Personal data and market oversight

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its market oversight functions.

  3. Power brokers: how to transform into the lynchpins of the ecosystem

    Speeches Published: 16/05/2024 Last modified: 16/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference.

  4. Review of firms' treatment of customers in vulnerable circumstances

    News stories Published: 15/03/2024 Last modified: 15/03/2024
    Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability.

  5. Repeal and replacement of assimilated law

    Firms Published: 13/07/2023 Last modified: 01/05/2024
    Documents on the repeal and replacement of provisions in the retained EU law.

  6. Agile regulation and planning for success

    Speeches Published: 06/10/2022 Last modified: 06/10/2022
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022

  7. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.

  8. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    that financial consumers are biased in some ways.See various occasional papers on our website. ... 3 on how the add-on mechanism for insurance sales influences consumers show our approach in practice.

  9. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  10. The FCA’s role in promoting innovation

    Speeches Published: 22/09/2016 Last modified: 22/09/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference.