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Showing 401 to 410 of 12465 search results for our new Consumer Duty.
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PS22/9: A new Consumer Duty [pdf]
We set out the final rules and guidance for a new Consumer Duty that will set higher expectations for the standard of care firms give consumers. -
CP21/13: A new Consumer Duty [pdf]
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards consumers -
Your rights with financial services
Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong. -
CP16/15: Capping early exit pension charges [pdf]
On 19 January 2016 the Chancellor announced that the Government would introduce legislation to place a new duty on the FCA to cap early exit charges in certain pension contracts. This Consultation Paper sets out our proposals on the application and -
2013 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2013. -
Consumer Duty firm survey – Autumn 2023
In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty. -
CP21/36: A new Consumer Duty: Feedback to CP21/13 and further consultation [pdf]
We want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers. -
Innovation & Regulation: Partners in the success of Financial Services
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at Money 2020 Amsterdam -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
Credit unions
Find out how to get authorised and about other requirements for credit unions.