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Showing 11 to 20 of 816 search results for our proposed new Consumer Duty.

  1. Apply for a waiver or modification

    Tasks for firms Published: 06/05/2015 Last modified: 17/08/2023
    Find out how to apply to us for a waiver or modification of Handbook rules.
  2. Tackling the hard questions

    Speeches Published: 28/04/2016 Last modified: 02/07/2024
    Speech by Mark Steward, director of enforcement and market oversight, at the Thomson Reuters Annual Compliance and Risk Summit 2016.
  3. FCA proposes CMC fee price cap

    Press Releases Published: 21/01/2021 Last modified: 26/01/2021
    We have published proposals to introduce a price cap on the fees claims management companies (CMCs) charge their customers in relation to claims for financial products and services.
  4. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed
  5. MS19/1: Credit Information Market Study

    Market studies Published: 25/06/2019 Last modified: 20/05/2024
    We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to
  6. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers
  7. CP24/9: Financial Crime Guide updates

    Firms All firms Consultation papers Published: 24/04/2024 Last modified: 01/07/2024
    The FCA is consulting on proposed changes to our Financial Crime Guide. 
  8. Highlights of the FCA’s approach in 2022

    Press Releases Published: 21/12/2022 Last modified: 30/01/2023
    The FCA set out a new three-year strategy in April designed to improve outcomes for consumers and markets.
  9. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum
  10. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.