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Showing 721 to 730 of 816 search results for our proposed new Consumer Duty.
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PS16/18: Changes to the Decision Procedure and Penalties manual and the Enforcement Guide for the implementation of the Market Abuse Regulation
including:. changes to our decision-making procedure in DEPP 2 to include the new powers that we will have under the Financial Services and Markets Act 2000 (FSMA). ... changes to our statements of policy in DEPP 6 and DEPP 6A to set out how our policy -
Insurance firms failing to consider value of the products and services provided to consumers
The Financial Conduct Authority (FCA) is warning General Insurance (GI) firms about manufacturing, sales and distribution approaches that can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service. -
PS18/22: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service
In this policy statement, we summarise and respond to feedback to Consultation Paper 18/16: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service. -
FCA warns consumers about mismanagement of 'asset protection' trust schemes
We have seen cases of firms seriously mismanaging trusts. Find out more about harm we’ve seen and how to protect yourself. -
CP15/41: Increasing transparency and engagement at renewal in general insurance markets
We expect firms to present the new disclosure requirements clearly and to take active account of our discussion paper DP15/5: Smarter consumer communications(PDF). ... Our proposed measures aim to increase engagement and promote competition through -
FCA statement on the Opinion of ESMA on our final rules for CFDs and CFD-like options
This notice sets out the FCA's reasons for acting contrary to the European Securities and Markets Authority’s (ESMA) Opinion of our national product intervention measures restricting how CFDs and CFD-like options are sold to retail -
FCA publishes new data on interest rates and update on cash savings remedies
Our new rules, coming into force at the end of the year, will help consumers get the facts they need to make an informed decision about what to do with their ... Overall, the research showed that some of our proposed remedies, such as the switching box, -
The Bank of England, PRA and FCA set out potential measures to oversee critical third parties in a move to increase resilience of the financial sector
The Bank of England, the Prudential Regulation Authority and FCA set out potential measures to oversee and strengthen the resilience of services provided by critical third parties to the UK financial sector. -
FCA proposes temporary financial relief for customers impacted by coronavirus
The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation. -
FS20/14: Mortgages and coronavirus: additional guidance for firms – feedback on draft guidance for mortgages
Our guidance published in June 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020 – with consumers able to take a first or second 3 month payment deferral until this date.