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Showing 32 to 41 of 103 search results for our thematic review into general insurance intermediaries.

  1. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 
  2. Firms falling short of renewal expectations

    Multi-firm reviews Published: 18/10/2017 Last modified: 18/10/2017
    This page summarises how general insurance firms have implemented our transparency in insurance renewals which came into effect in April 2017.
  3. Data Bulletin: October 2016

    Data Published: 28/10/2016 Last modified: 06/09/2018
    This edition of the FCA's Data Bulletin look at the the retail intermediary sector, latest trends in the retirement income market and reports feedback from firms about the FCA.
  4. PS21/11: General insurance pricing practices - amendments

    Policy statements Published: 16/08/2021 Last modified: 02/12/2022
    In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules.
  5. Operational resilience insights for insurance firms

    Firms General insurers and insurance intermediaries Published: 24/03/2022 Last modified: 31/01/2023
    Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take.
  6. TR14/8 - Insurers’ management of claims – household and retail travel

    Thematic reviews Published: 22/05/2014 Last modified: 22/05/2014
    Thematic reviews First published:. 22/05/2014. Last updated: 22/05/2014. Share page. ... This report summarises the findings of our thematic review into claims handing in household and retail travel insurance, which assessed the extent to which consumers
  7. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.
  8. FS20/8: Business interruption insurance test case: feedback on draft guidance

    Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
    These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
  9. Leading the Way on Regulation

    Speeches Published: 16/05/2019 Last modified: 17/05/2019
    Speech delivered by Karina McTeague, Director of General Insurance and Conduct Specialists Supervision, at the British Insurance Brokers' Association (BIBA) Conference 2019.  
  10. FCA warns insurance firms over product governance rules deadline

    Press Releases Published: 25/08/2021 Last modified: 25/08/2021
    Insurance firms may not be ready to implement new product governance rules there to ensure insurance provides fair value, according to a review published today by the Financial Conduct Authority (FCA).