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Showing 53 to 62 of 296 search results for outcomes and competition in the retail general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  3. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  4. Regulating in a recovery

    Speeches Published: 13/11/2014 Last modified: 13/11/2014
    Speech by John-Griffith Jones, FCA Chairman, at the CASS Business School, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. Our Perimeter Report

    Annual reports Published: 20/07/2022 Last modified: 05/04/2024
    Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products

  6. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    The FCA’s market study on general insurance add-ons concluded that the point of sale advantage and limited information on availability and price of add-on insurance products led to ... And sometimes they produce outcomes which most reasonable people

  7. FCA clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

    Press Releases Published: 07/11/2018 Last modified: 23/10/2023
    The FCA has today issued final guidance that clarifies its expectations about the handling of certain regular premium payment protection insurance (PPI) complaints.

  8. Asset management: A regulatory perspective

    Speeches Published: 26/04/2018 Last modified: 26/04/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at London Business School Annual Asset Management Conference.

  9. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  10. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    their customers fairly when handling Payment Protection Insurance (PPI) complaints between March 2012 and May 2013. ... Due to poor customer contact processes, some customers may not have had an opportunity to provide further evidence needed for

  11. Fair, transparent and competitive: the FCA’s vision for the asset management sector

    Speeches Published: 30/10/2013 Last modified: 30/10/2013
    Speech by Clive Adamson, FCA Director of Supervision, at the FCA Asset Management Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  12. FCA further bolsters its leadership team as it expands its headcount

    Press Releases Published: 05/07/2022 Last modified: 06/07/2022
    The Financial Conduct Authority (FCA) has appointed six directors as it expands its headcount to meet a growing remit and to achieve its ambitious strategy, which launched in April. The appointments announced today, which fill a mix of new and