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Showing 73 to 82 of 296 search results for outcomes and competition in the retail general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  3. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  4. Financial Lives 2020 survey: the impact of coronavirus

    Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
    The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

  5. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.

  6. FCA fines Lloyds Banking Group firms a total of £28,038,800 for serious sales incentive failings

    Press Releases Published: 11/12/2013 Last modified: 25/11/2021
    The Financial Conduct Authority (FCA) has fined Lloyds TSB Bank plc and Bank of Scotland plc, both part of Lloyds Banking Group (LBG), £28,038,800 for serious failings in their controls over sales incentive schemes.

  7. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  8. Free trade in financial services and global regulatory standards: friends not rivals

    Speeches Published: 26/01/2017 Last modified: 02/02/2017
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Economic Council Financial Markets Policy Conference.

  9. FCA confirms market study into general insurance "add-ons"

    Press Releases Published: 09/07/2013 Last modified: 09/07/2013
    The Financial Conduct Authority (FCA) has confirmed that it is undertaking its first market study into the practice of selling insurance "add-ons" with purchases like cars or mobile phones.

  10. Final Notice 2023: Auto Claims (UK) Limited [pdf]

    Final notices Published: 19/09/2023
    This Final Notice (Auto Claims (UK) Limited) refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the retail lending, retail investments, general insurance &

  11. Final Notice 2023: Horse Insurance Services (Kerry Smith trading as) [pdf]

    Final notices Published: 19/09/2023
    The FCA publishes a Final Notice referring to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the retail lending, retail investments, general insurance & protection and

  12. MS18/1.2: Annex 3: International comparisons [pdf]

    Market studies Published: 04/10/2019
    As part of the General Insurance Pricing Practices Market Study, the FCA looked at home and motor insurance markets in other countries. The aim of this work was to understand how general insurance pricing practices in other countries differ to the UK