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Showing 212 to 221 of 287 search results for outcomes monitoring under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.

  3. The new simplified advice regime and the advice / guidance boundary review

    Speeches Published: 21/03/2023 Last modified: 21/03/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.

  4. Efficiency and effectiveness: our approach to primary markets

    Speeches Published: 01/03/2017 Last modified: 01/03/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Bloomberg.

  5. MiFID II: product governance review

    Multi-firm reviews Published: 26/02/2021 Last modified: 15/04/2021
    In this MiFID II review we looked at product governance in a sample of 8 asset management firms.

  6. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

    Press Releases Published: 07/12/2021 Last modified: 07/12/2021
    Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.

  7. A more effective approach to combatting financial crime

    Speeches Published: 21/09/2016 Last modified: 29/09/2016
    Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the BBA Financial Crime and Sanctions Conference.

  8. General insurance pricing attestation multi-firm review

    Multi-firm reviews Published: 02/12/2022 Last modified: 02/12/2022
    Assessing how firms satisfied themselves that they do not systematically discriminate against motor and home insurance customers based on the number of years they have held their policy, including any renewal (tenure).

  9. Financial Promotions for high-risk investments

    Multi-firm reviews Published: 27/09/2023 Last modified: 20/05/2024
    We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any

  10. It's time for an Enlightenment on financial inclusion

    Speeches Published: 29/09/2023 Last modified: 29/09/2023
    Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event.

  11. Acting flexibly and treating customers fairly in the face of a pandemic

    Speeches Published: 04/11/2020 Last modified: 04/11/2020
    Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.
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