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Showing 252 to 261 of 287 search results for outcomes monitoring under the Consumer Duty.
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FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them. -
Evolving our enforcement approach to protect and grow our markets
Speech by Therese Chambers, FCA joint executive director of enforcement and market oversight, delivered at The Market Abuse and Market Manipulation Summit. -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
FCA bans and fines two for failing to monitor promotion of Unregulated Collective Investment Schemes
The two were responsible for overseeing the regulated activities of their respective firms and monitoring compliance with statutory and regulatory requirements. ... The lax attitude of Leslie and Bennett to their duties was particularly unacceptable when -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Keeping pace with rising costs – improving financial inclusion for consumers
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022 -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Claims handling lessons learned from business interruption insurance
The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have -
Rules that apply to firms in SRO and fund operators in the TMPR
We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR). -
Speech: Darwin and an evolution in price discrimination
It is about competition in the interests of consumers. So any conflicts between the competition duty and other objectives should be rare. ... A market that ‘works well’ will be competitive, have integrity and deliver the outcomes that consumers demand -
FCA sets out initial findings on bank account access and closures
The FCA has published the findings of its initial data exercise on bank account access and closures.