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Showing 42 to 51 of 287 search results for outcomes monitoring under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. The hidden cost of domestic financial abuse: working together to improve outcomes

    Blogs Published: 17/05/2024 Last modified: 20/05/2024
    Domestic financial abuse has a huge impact on the lives of those who experience it.

  3. Our approach to ensuring firms treat vulnerable customers fairly

    Speeches Published: 05/03/2020 Last modified: 06/03/2020
    Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.

  4. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    All suppliers can observe consumers’ decisions under different conditions.Then change marketing strategies to sell more of what they want to sell at prices nearer the ones they want to charge. ... deals were offered to consumers in arrears.In principle,

  5. Asset management: A regulatory perspective

    Speeches Published: 26/04/2018 Last modified: 26/04/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at London Business School Annual Asset Management Conference.

  6. FCA Enforcement and the Wholesale Markets

    Speeches Published: 26/11/2014 Last modified: 30/01/2015
    Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the Financial Conduct Authority (FCA), delivered at the 13th Annual FX Week Europe, London. This is the text of the speech as drafted, which may differ from the delivered

  7. What firms and customers can expect from the consumer duty and other regulatory reforms

    Speeches Published: 29/09/2022 Last modified: 29/09/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global.

  8. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and

  9. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.

  10. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  11. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
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