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Showing 72 to 81 of 287 search results for outcomes monitoring under the Consumer Duty.

72. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

73. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

74. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 27/06/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

75. Consumer Duty firm survey – Spring 2023

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

76. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

77. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

78. Our approach to consumers

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.

79. Wider Implications Framework

    About us Published: 29/08/2023 Last modified: 10/06/2024
    Find out more about the Wider Implications Framework's role guiding cooperation between members of the regulatory family.

80. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

81. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).

82. Trading names

    Tasks for firms Published: 20/10/2022 Last modified: 09/08/2023
    Learn what you should and shouldn’t do when registering a trading name that’s different from your firm’s registered company name.