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Showing 232 to 241 of 815 search results for outcomes under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Our Annual Report and Accounts 2021/22

    Annual reports Published: 19/07/2022 Last modified: 21/10/2022
    Our Annual Report and Accounts give updates on what we have delivered and achieved in the past year.

  3. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  4. Innovation and improving outcomes

    Speeches Published: 17/06/2016 Last modified: 17/06/2016
    Speech by Christopher Woolard, Director of Strategy and Competition, delivered at the Global Digital Banking Conference on 16 June 2016 in London.

  5. Regulation in a changing world

    Speeches Published: 21/10/2019 Last modified: 21/10/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the City of London/Cicero event on Future of Regulation.

  6. The FCA’s Consumer Duty will lead to a major shift in financial services

    Press Releases Published: 27/07/2022 Last modified: 27/07/2022
    The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

  7. FCA launches three-year strategy to improve outcomes

    Press Releases Published: 07/04/2022 Last modified: 07/04/2022
    The FCA has launched a new strategy to improve outcomes for consumers and businesses throughout the UK.

  8. Duty calls: Future-proofing finance for everyone

    Press Releases Published: 28/12/2023 Last modified: 03/01/2024
    Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.

  9. Enforcement

    About us How we regulate Published: 21/04/2016 Last modified: 02/04/2024
    Find out more about FCA enforcement powers, including how we protect consumers and act against firms and individuals that don’t meet our standards.

  10. Inside FCA Podcast: Understanding the Consumer Duty products and services outcome [pdf]

    Transcripts Published: 17/01/2023
    Inside FCA Podcast on understanding the Consumer Duty products and services outcome transcript.

  11. Credit unions carrying out consumer credit activities

    Tasks for firms Published: 16/11/2015 Last modified: 03/04/2024
    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.