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Showing 242 to 251 of 815 search results for outcomes under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Professional standards: advisers

    Tasks for firms Published: 21/12/2015 Last modified: 13/05/2024
    FCA provides professional standards that all advisers should meet

  3. The Future of the City

    Speeches Published: 05/02/2018 Last modified: 05/02/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Future of the City dinner.

  4. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. 

  5. Whistleblowing quarterly data 2023 Q4

    Data Published: 08/03/2024 Last modified: 08/03/2024
    The data shows the number of new whistleblowing reports the FCA received in October and December 2023 and the allegations they featured.

  6. Digital Sandbox

    Tasks for firms Focus areas Published: 29/04/2020 Last modified: 07/06/2024
    The Digital Sandbox supports innovators and data providers at various stages of product development.

  7. Innovation Virtual Showcase

    Events Published: 29/10/2020 Last modified: 29/10/2020
    We will be showcasing our range of Innovation services, demonstrating the full range of firm-facing innovation support services we provide, and how best to access our services.

  8. Customer Understanding of Transactions

    News stories Published: 12/04/2016 Last modified: 12/04/2016
    their approach to designing products, providing understandable information to consumers and dealing with complaints. ... Some banks have a more personal approach e.g. 1-to-1 calls with any complainants, which can lead to better customer outcomes.

  9. FCA supports firms through the transition to implementing the Consumer Duty

    Press Releases Published: 03/02/2023 Last modified: 06/04/2023
    FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms.

  10. FCA proposes stronger protection for consumers in financial markets

    Press Releases Published: 14/05/2021 Last modified: 14/05/2021
    Plans for a new Consumer Duty which will set a higher level of consumer protection in retail financial markets

  11. Our Annual Report and Accounts 2022/23

    Annual reports Published: 20/07/2023 Last modified: 08/12/2023
    Our Annual Report and Accounts sets out our progress and key achievements in the first year of our three-year strategy.