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Showing 462 to 471 of 815 search results for outcomes under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Diversity: delivering excellence for the future

    Speeches Published: 10/06/2019 Last modified: 11/06/2019
    Speech delivered by Nausicaa Delfas, Executive Director of International at City and Financial: Women in Finance 2019, London

  3. Getting culture and conduct right - the role of the regulator

    Speeches Published: 13/07/2016 Last modified: 18/07/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, delivered at the 2nd Annual Culture and Conduct Forum for the Financial Services Industry in London.

  4. Primary credit brokers

    Firm authorisation Published: 15/11/2023 Last modified: 15/11/2023
    Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application.

  5. Building a common language in the mortgage market

    Speeches Published: 06/11/2013 Last modified: 06/11/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Dual-regulated firms Remuneration Code (SYSC 19D)

    Tasks for firms Published: 21/06/2015 Last modified: 05/12/2023
    How SYSC 19D applies to dual-regulated firms, comprising banks, building societies and PRA-designated investment firms.

  7. FCA puts the spotlight on debt management firms

    Press Releases Published: 15/03/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal

  8. Outlining the FCA’s approach to authorisation

    Speeches Published: 15/03/2018 Last modified: 15/03/2018
    Speech by Sarah Rapson, Director, Authorisations at the Association of Professional Compliance Consultants (APCC) Annual Conference.

  9. FCA pay and bonus gap data 2022

    Data Published: 19/07/2022 Last modified: 28/04/2023
    The FCA pay gap data for 2022 covers the reporting period 1 April 2021 to 31 March 2022. This year the FCA has seen improvements in most of its pay gaps, it will continue to work towards identifying and addressing the underlying issues it knows

  10. Creating and sustaining cultures of compliance: insights from psychology and beyond

    Insight Published: 16/12/2016 Last modified: 17/02/2017
    One area particularly relevant in this regard is behavioural bias. There has been extensive discussion around the behavioural biases consumers demonstrate in choosing financial products and services. ... As with consumers out shopping, employees may use

  11. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.