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Showing 562 to 571 of 815 search results for outcomes under the Consumer Duty.
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FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them. -
Recovery plans – initial observations
For example, firms did not always provide sufficient evidence to justify the expected proceeds from a sale under stressed market conditions. ... Plans that include an appropriate communication strategy are likely to be more effective, particularly under -
Information on enforcement on transparency of consumer facing documents - June 2022
The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents. -
Payments after PSD2: evolution or revolution
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference. -
Wealth Management Association (formerly APCIMS) speech
Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version. -
The rationale for the FCA’s Mission and the context which the FCA operates in
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House. -
GC16/1: Proposed guidance on voluntary redress schemes under the Competition Act 1998
In accordance with the statutory duty on us under CA98, we are publishing guidance on the approval and enforcement of such redress schemes. ... Therefore, consumers, and organisations that advocate consumer interests, may be interested to learn more -
Moorhouse fined for failures in relation to its telephone sales
Moorhouse failed to disclose appropriate information about the limitations and exclusions of commercial vehicle add-on products to consumers before they were sold. ... For example, under the excess waiver add-on policy, cover was provided only when the -
Information on Covid whistleblowing reports for 2020/21 - August 2021
The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21. -
Sue Lewis re-appointed Chair of the Financial Services Consumer Panel
The Financial Conduct Authority has re-appointed Sue Lewis Chair of the Financial Services Consumer Panel for a further two and a half years, from 1 July 2016. -
High-cost credit review
The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.