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Showing 672 to 681 of 815 search results for outcomes under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Regulating financial innovation – going behind the scenes

    Speeches Published: 02/07/2019 Last modified: 11/09/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Cambridge Centre for Alternative Finance annual conference, Judge Business School.

  3. Motor finance agreements and coronavirus: temporary guidance for firms

    Finalised guidance Published: 24/04/2020 Last modified: 04/12/2020
    FCA temporary motor finance guidance applies to regulated firms that issue regulated motor finance agreements.

  4. Karina McTeague speech on retail banking and payments at the PayExpo 2017

    Speeches Published: 13/11/2017 Last modified: 13/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape.

  5. FS22/2: Driving Value for Money in Defined Contribution Pensions

    Feedback statements Published: 23/05/2022 Last modified: 30/01/2023
    We set out the feedback we received on our proposed framework to assess and promote Value for Money in all FCA and TPR-regulated Defined Contribution pension schemes

  6. FCA drives changes to Buy Now, Pay Later (BNPL) firms’ contract terms

    Statements Published: 14/02/2022 Last modified: 14/02/2022
    This statement summarises the changes made by four BNPL firms to their contract terms and contains guidance for firms in this sector more generally.

  7. The vital relationship between the regulator and the advisory industry

    Speeches Published: 18/11/2014 Last modified: 20/11/2014
    Speech by John Griffith-Jones, Chairman of the FCA, at The Association of Professional Financial Advisers (APFA) Annual Gala Dinner delivered at Banking Hall, London. This is the text of the speech as drafted, which may differ from the delivered

  8. PS21/18: Restricting CMC charges for financial products and services claims

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.

  9. FCA publishes review of business interruption insurance claims handling

    Press Releases Published: 04/10/2022 Last modified: 04/10/2022
    The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims.

  10. Statement from the Financial Conduct Authority on the joint market study on banking services for small businesses

    Press Releases Published: 18/07/2014 Last modified: 08/11/2016
    It also has a duty to promote effective competition when addressing its consumer protection and market integrity objectives. ... Together, the objective and the duty provide the FCA with a strong mandate to help the organisation achieve its strategic aim

  11. FCA sets out approach to Non-Executive Directors and the Senior Managers Regime

    Press Releases Published: 23/02/2015 Last modified: 23/02/2015
    This clear line of accountability can have a positive effect on the culture of firms and on outcomes for consumers and markets. ... A consultation on guidance on what may constitute reasonable steps and the application of the presumption of