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Showing 782 to 791 of 815 search results for outcomes under the Consumer Duty.

  1. FCA outcomes and metrics

    The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

  2. Improvements needed to the credit information market to deliver better lending decisions for borrowers

    Press Releases Published: 22/11/2022 Last modified: 22/11/2022
    The Financial Conduct Authority (FCA) has set out proposals to improve the credit information sector so it can deliver higher quality and more comprehensive information for consumers and firms.

  3. The FCA publishes findings of review into interest-only mortgages and reaches agreement with lenders to contact interest-only borrowers

    Press Releases Published: 02/05/2013 Last modified: 24/11/2021
    The Financial Conduct Authority (FCA) has published its research into consumers’ ability to repay their interest-only mortgages when they mature.

  4. “We are using the eyes and ears of consumers” – FCA published its 2013/14 Annual Report

    Press Releases Published: 10/07/2014 Last modified: 10/07/2014
    better outcomes for consumers. ... New rules under the Mortgage Market Review. Transitions Management Review. Retirement income study.

  5. FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services 

    Feedback statements Published: 12/07/2023 Last modified: 12/07/2023
    We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors

  6. Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses

    Press Releases Published: 22/01/2018 Last modified: 03/09/2020
    The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services.

  7. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  8. Financial Conduct Authority‘s Project Innovate celebrates first anniversary with plans for ‘regulatory sandbox’

    Press Releases Published: 10/11/2015 Last modified: 10/11/2015
    The benefits to firms should lead to better outcomes for consumers, such as an increased range of products and services. ... market. Under the plans published today, firms that do not yet have FCA authorisation will be able to make use of the sandbox.

  9. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches Published: 13/11/2013 Last modified: 14/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    This process has been agreed with the FCA, which has an objective to secure an appropriate degree of protection for consumers. ... The shortfalls range from under £20 to over £18,000, with an average of £970.

  11. FS23/3: Government-regulator response to ‘Value for Money: A framework on metrics, standards and disclosures'

    Feedback statements Published: 30/01/2023 Last modified: 22/11/2023
    FCA, DWP and TPR's joint response to feedback received and next steps.